Returns & Cancellations Policy

You have the right to cancel your purchase within 14 days without explanation. The right of withdrawal lapses 14 days after the purchase of the goods.
To use your right of withdrawal, you must inform us unambiguously that you wish to withdraw by email. You cannot simply choose not to receive / sign for the package upon delivery. You must use this return form for returns. If you wish to cancel a purchase, you must return the product to us. You will be liable for any deterioration in the product’s value that is due to handling other than what is necessary to determine the products’ nature, characteristics and method of functioning. Since the product’s packaging, such as boxes for jewellery, is important for possible resale of the product, any damage to or failure to return the packaging will be deemed to be a deterioration in its value. You assume the risk of ensuring that the product is packaged responsibly when it is returned. You must return the product(s) without undue delay and no later than 14 days from the date on which you informed us of your wish to withdraw. Product returns must be sent to the following address: “COSMO2” gias Filotheis Str.17 10556 Plaka Athens Greece Att. Argiriou Costas. If you wish to return the goods please note that you must handle shipping yourself and pay the return shipping cost. You can insure the shipment so that you may claim compensation from the shipping provider if your package is lost in transit. Remember to enclose your order number so that we can find you in our system and refund your money. Refunds are transferred to the payment card with which the purchase was made. If you have any questions or concerns, please do not hesitate to contact us at or by telephone +30 210 3241313 & +30 210 7295077. Telephone assistance is available Monday-Friday from 9:00-14:00 CET.

RETURN FORM FOR WITHDRAWAL (This form must be filled in and returned, if the right of withdrawal applies.) “COSMO2” Agias Filotheis Str.17 10556 Plaka Athens Greece Att. Argiriou Costas. e-mail: